Hello!
I'm Wendi, the Distance Learning Program Specialist at Long Beach City
College, and I'm happy to assist you with any questions
you may have about the LBCC Distance Learning program. I can relate to your situation personally, since I completed nearly a dozen distance learning classes at LBCC while I was a student here, not long ago.
To start, I suggest that you browse through previous questions and read the answers
below; you probably will find answers to your questions. If not, email
your question and I will respond to you directly (and if necessary, I
will add my response to this listing as well!)
I hope you will enjoy your DL experience at LBCC and wish you success in achieving
your academic and professional goals. Remember that I am here to help as you progress!
Wendi Lopez
Distance Learning Program Specialist
Where do I find a list of all the LBCC
Distance Learning class offerings for this semester?
How do I enroll in a Distance Learning class?
Do I have to come to campus to enroll?
Is there anything else I need to do when registering for a DL class?
I am on a waitlist for a DL class. What do I do now?
How can I obtain a permission number to join a DL class
after it has already started?
How do I access my online class?
Am I eligible for financial aid if I take a DL class?
If I enroll in a DL class, will I need to come
to campus for orientation or exams?
Do I need anything else besides a computer to take
a DL class?
Is there anything available to help me manage my time
correctly?
Can I access the Library resources online?
Who can help me with some technical questions?
Is there online counseling available at LBCC?
Can I buy my books for my class online?
Question:
Where do I find a list of all the LBCC Distance Learning class offerings for this semester?
Answer:
LBCC class offerings are listed before every semester on the DL Class Schedule at http://de.lbcc.edu/e-courses
Question:
How do I enroll in a Distance Learning class? Do I have to come to campus to enroll?
Answer:
Visit http://www.lbcc.edu/onlineapplication.cfm and follow the instructions to apply online to LBCC. Once you have successfully completed your online application, you may either call the registration office at (562) 938-4485 (after one business day) to receive your student ID number and password to access the online registration, or you may come in person to the Admissions office to receive your information to register. After your are an enrolled student and have your Student ID number and Web Registration password, you can register for DL classes on the OLE Student Self Service at http://www.lbcc.edu/ole.cfm
Question:
Is there anything else I need to do when registering for a DL class?
Answer:
When registering, you must update your email address in your Campus Personal Information on OLE Student Self Service at http://www.lbcc.edu/ole.cfm Select Email Type HOME and check the "Preferred" box. See http://www.lbcc.edu/peoplesoft/peoplesofthelp/studenthelp/ for help.
Question:
I am on a waitlist for a DL class. What do I do now?
Answer:
As a seat becomes available, students will automatically be enrolled. You will NOT be notified if you are auto-enrolled into a course. Check your Student Self Service daily. If a seat does not become available, remain on the Wait List and attend the first class meeting if it is a Hybrid class, or email the instructor if it is an Online class to request a permission number.
See http://www.lbcc.edu/peoplesoft/peoplesofthelp/studenthelp/auto-enroll.cfm for more information about the Waitlist Auto-Enroll process.
Question:
How can I obtain a permission number to join a DL class after it has already started?
Answer:
Permission numbers are given out by instructors only. If a class has already started, you can request a permission
number by emailing your instructor. Use this number when you register.
Instructors can only add you if there is space still available in the class, and it is only at their discretion to do so. Keep in mind also that instructors must give priority to students that were on the waitlist.
Question:
How do I access my online class?
Answer:
The e-Learning Zone at http://ezone.lbcc.edu is the main gateway to online class at LBCC. To access your online class, you will need an e-Zone account. See step-by-step instructions for creating a new e-Zone account for help.
Question:
Am I eligible for financial aid if I take a DL class?
Answer:
Yes, your eligibility for financial aid is the same for taking DL class as it is for any other class. For
information how apply for financial aid visit Financial Aid Home Page at
http://fina.lbcc.edu
Question:
If I enroll in a DL class, will I need to come to campus for orientation or
exams?
Answer:
Only if it is a Hybrid class; Online classes do not have any on-campus requirements. Check the DL Class Schedule for information about required meetings for Hybrid classes. Some Hybrid classes
meet on a weekly basis and others meet on an irregular basis for orientation, exams, etc. If you live out of
town and are unable to attend on-campus exams, if any, some instructors allow students to have
exams proctored by another professor at a college near you. Contact your instructor to inquire. Instructors' email addresses can be found
in the DL Class Schedule on the Distance Learning Web site.
Question:
Do I need anything else besides a computer to take a DL class?
Answer:
Yes. - You'll need Internet access or you will need to be able to come
to campus to use one of the computers in the Academic Computing Center. For
classes that include required video content, you'll need access to a computer with Internet access
and access to a local cable channel - (or you can come
to the Success Centers on campus to view the DVDs for your course).
Question:
Is there anything available to help me manage my time correctly?
Answer:
This is an important question as many DL students tend to procrastinate. The
DL site includes many tools for you to learn how to manage your time. Please
check out our online resource for students, S.I.D.E. Road: Success in Distance Education at http://de.lbcc.edu/sideroad/
On this page you will find practical information and step-by-step instructions
for various purposes and needs throughout your DL experience.
Question:
Can I access the Library resources online?
Answer:
Yes, the Library has an extensive collection of electronic databases available to assist you with your academic research. See Access to Online Resources for details.
Question:
Who can help me with technical questions?
Answer:
The Distance Learning Helpdesk can help you with the technical tasks needed for your course.
The number is (562) 938-4818 and technicians are available during the semester, Monday - Thursday
8a.m. - 6p.m. and Friday 8a.m. - 5p.m.; you can also email
the Helpdesk at helpdesk@lbcc.edu
Question:
Is there online counseling available at LBCC?
Answer:
Currently, we offer online counseling at the Counseling
Web site. Also, access LBCC
Online Orientation Program which will assist you in becoming familiar with
our many programs and services.
Question:
Can I buy my books for my class online?
Answer:
Yes - LBCC has an online
bookstore where you may purchase your books and school supplies.
http://www.lbccbookstore.com/lbcc/default.asp
