Distance Learning Student HelpDesk    |    Distance Learning

Java Fix for Impatica - Windows 7

Many Distance Learning and Web Enhanced instructors use a program called Impatica to put their PowerPoint presentations on their course Web pages.

Some students have reported blank screens when they click on the links for these presentations. This seems to only occur with the Windows Vista and possibly, the new Windows 7 operating systems.


1.      Go to the Windows Control Panel and select "View by Large Icons." This will make it easier to find the Java control panel.

windows 7 control panel icons

2.      Next, click on the "Advanced" tab in the Java Control Panel.

3.      Expand the "Java Plug-in" section

4.      UNCHECK the "Enable the next-generation Java Plug-in" checkbox.

uncheck Java plug in box

5.      Click "Apply"

6.      Click "OK"

7.      Close your browser if it is still open

8.      Open your browser. It is necessary to restart the web browser for it to take effect.

9.      Access the Impatica file again.