How to set up QuickTime clients to receive a streaming movie.

Mac OS 7.5 through Mac OS 9
Mac OS X
Windows

About Streamed movies behind a firewall

QuickTime uses the Real Time Streaming Protocol (RTSP) to send video and audio over the Internet. Some institutions may have a firewall that prevents movies streamed by RTSP to be viewed by clients behind a firewall. To overcome this, QuickTime can stream video and/or audio using the Hypertext Transport Protocol (HTTP)--the protocol used by the Web. Note: Playback performance may lag when using HTTP streaming instead of RTSP. In addition, the streaming server must also have a streaming over HTTP feature.

How to set up QuickTime

Mac OS X

1. From the Apple menu, choose System Preferences.

Mac OS X System Preferences Pane

2. From the View menu, choose QuickTime. The QuickTime preferences pane appears

QuickTime Preferences Pane Mac OS X

3. Click on the Connection tab.

4. Choose your Internet connection from the Connection Speed pop-up menu.

QuickTime Connection Speed Settings

5. Click Transport Setup. The Streaming Transport Setup window appears.

QuickTime Transport Settings Pane Max OS X

6. Click Auto Configure. *( Some institutions may have a firewall that prevents movies streamed by RTSP to be viewed by clients behind a firewall. To overcome this, QuickTime can stream video and/or audio using the Hypertext Transport Protocol (HTTP)--the protocol used by the Web. Note: Playback performance may lag when using HTTP streaming instead of RTSP.)


QuickTime Http Transport settings

If QuickTime is able to configure itself for use behind a firewall, you should be able to watch a streamed movie. If you are still unable to view streaming movies, contact the HelpDesk at (562)938-4818 and they will alert the appropriate staff member about this problem.

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Windows

1. Click Start and point to Control Panels.

Windows Start Menu

Windows Control Panel

2. Open the QuickTime control panel.

Window Control Panel Pane

3. From the pop-up menu, choose Streaming Transport.

QuickTime Window Preferences Pane

4. Click Automatically determine the best protocol and port ID.

 

If QuickTime is able to configure itself for use behind a firewall, you should be able to watch a streamed movie. If you are still unable to view streaming movies, contact the HelpDesk at (562)938-4818 and they will alert the appropriate staff member about this problem.

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Mac OS 7.5 through Mac OS 9

1. Open the QuickTime Settings control panel.

2. Choose Streaming Transport from the pop-up menu.

3. Click Auto Configure.

If you are still unable to view streaming movies, contact the HelpDesk at (562)938-4818 and they will alert the appropriate staff member about this problem.

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